MMMM Food For Thought – Respond Quickly

Respond Quickly

Food For Thought

It’s Marketing Mercenary’s Monday Morning, and here’s what I’m chewing on.

Danny O’Malia, customer service expert and former head of O’Malia Foods, spoke at the Rainmakers Kokomo Biz2Biz event last Thursday. He told us that one of his favorite customer service recommendations is this: “Respond unbelievably fast.”

This kind of approach shows customers and others just how important they are to you.

Simple and powerful. Just what I need! Have a great Monday.

Mr. Omalia can be reached via IndysTrustedServant.com.

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